Question 1

Is this surveillance?

Accepted Answer

No. Vizuna uses aggregate, source-protected reporting — no names, no ranking, and no individual attribution in organisation-facing views. It surfaces patterns so leaders can act, without monitoring individuals. Self-reflections stay private by default unless you choose to share.

Question 2

How are reflections kept private?

Accepted Answer

Colleague input is never shown to you directly. Vizuna AI folds it into the private coaching it already gives you — shaping insights like "Your Credibility could be stronger" — without ever attributing it to a specific person or quoting their words. Organisation-facing views stay aggregate and source-protected rather than exposing who submitted which reflection.

Question 3

Can individual reflections leak to HR or managers?

Accepted Answer

No. Colleague reflections are anonymised and never shown to your organisation as individual entries — Vizuna folds them into your own private coaching instead. Organisations see trends and aggregate analytics only — never individual reflections, names, or "who said what" logs.

Question 4

Who owns the data? Where is it stored?

Accepted Answer

For individual users, you own your data. For organisational deployments, the organisation owns organisational data. In both cases, data is stored in Supabase infrastructure with encryption in transit and at rest. See our security page for the full governance brief.

Question 5

Is my data private and secure?

Accepted Answer

Yes. Self-reflections are private by default, colleague input is anonymised, and organizations only see aggregate trends. We never show individual sources ("who said what") and we encrypt data in transit and at rest.

Question 6

What are trust proxies?

Accepted Answer

Trust itself is invisible, but the behaviours it creates are not. Trust proxies are the observable operational patterns — like decision speed, candour in meetings, follow-through, and willingness to take risks for others — that reveal whether trust is present or eroding. Instead of trying to measure a feeling, Vizuna tracks these proxies in real time so you can shift the behaviours that actually drive performance.

Question 7

Will people actually keep using this?

Accepted Answer

Yes. The reflection flow takes about 2–3 minutes and is designed to fit naturally into work people just finished, not become another admin ritual. People can use Vizuna whenever it is useful rather than forcing a fixed routine.

Question 8

How quickly will we see results?

Accepted Answer

Most sponsors start seeing early signal once rollout participation builds. As more reflections accumulate, the pattern becomes strong enough to inform leadership conversations and development priorities.

Question 9

What does a typical rollout look like?

Accepted Answer

Most rollouts start with a guided intake. We align on the right starting point (Solo, Connect, Team, or Enterprise), confirm the cohort shape, and then help you run a first 90-day arc and review outcomes together.

Question 10

How is Vizuna different from other development tools?

Accepted Answer

Instead of episodic 360s, sentiment surveys, or passive courses, Vizuna combines short self-reflection, source-protected colleague input, and action guidance grounded in the Trust Equation. The result is a simple, measurable practice — not another performance review or surveillance system.

Question 11

What is Trust Drift?

Accepted Answer

Trust Drift is the aggregate early-signal layer inside Leadership Analytics. It monitors trust signals across your organisation and assigns a rolling status — Healthy, Watch, or Warning. When trust momentum deteriorates, it generates a playbook with prioritised actions and structured talking points. All data is aggregate and source-protected.

Question 12

How do I get started?

Accepted Answer

If you want Solo, start with the free-trial path in the iPhone app. Connect is also live in the app for private 1:1 growth. If you want Team or an Enterprise rollout, contact us and we will scope the right setup with you.

Question 13

What is Vizuna and how does it work?

Accepted Answer

Vizuna is an AI-powered workplace trust platform that helps students, professionals, and teams collaborate through weekly reflections, private feedback tools, and Vizuna AI-generated insights. It is simple, secure, and designed to build trust while protecting individual sources.

Question 14

What's the difference between Solo, Connect, Team, and Enterprise?

Accepted Answer

Solo is for building your own professional reputation and trust signal privately. Connect adds a 1:1 relationship layer with a specific colleague. Team is guided development for groups of up to 20, with aggregate team-level insights. Enterprise is a company-wide rollout combining all seat types with organisation-level analytics and admin governance.

Question 15

Is there a free trial?

Accepted Answer

Yes. Solo and Connect both include a two-week free trial. You can cancel anytime during or after the trial with no charge. Students with a .edu email address get Solo free for a full 12 months.

Question 16

Can I pay monthly?

Accepted Answer

Yes. Solo and Connect are billed monthly with no long-term contract required. You can cancel at any time.

Question 17

Can a company start small and expand later?

Accepted Answer

Absolutely. Many organisations begin with a Solo rollout for a small cohort, then expand to Connect and Team as trust in the platform grows. Enterprise packages are designed to support this phased approach.

Question 18

Will my employer see my data?

Accepted Answer

No. Your personal reflections are private by design and never shared with your employer. Colleague input in Connect is anonymised and source-protected — no raw text, no attribution, ever. Team and Enterprise views show only aggregate, de-identified signals.

Question 19

Do you offer volume discounts?

Accepted Answer

Team and Enterprise pricing is custom and includes volume considerations. Book a discovery call and we will scope a seat mix that fits your organisation size and goals.

Question 20

Is Team available right now?

Accepted Answer

Not as a general self-serve plan yet. Team is currently offered through guided setup for selected groups so we can onboard the first cohorts carefully and keep the product promise honest while the broader rollout is still staged.

Question 21

Can I start with Solo and move up later?

Accepted Answer

Yes. Solo is the cleanest starting point if you want self-only growth. If you later want private 1:1 growth, Connect is live too. If you want Team, contact us for guided setup and we will help you into the right next rollout step.

Question 22

How is this different from our annual performance review?

Accepted Answer

Frequency and privacy. Gallup found that 26% of employees say their performance is evaluated less than once a year and 48% are reviewed annually — so roughly three in four people hear how they are doing once a year at most. Vizuna runs weekly, the reflections stay private to the individual, and team views are aggregate only with no names and no raw text. It is a running read on how someone is working, not a rating that goes in a file.

Question 23

How do I justify the cost to finance?

Accepted Answer

Anchor it against replacement cost rather than software budget. Gallup puts the cost of replacing one employee at one-half to two times their annual salary, reports that 52% of people who leave voluntarily say their manager or organisation could have prevented it, and found that 51% had no conversation about how things were going in their final three months. The estimator on our pricing page uses your own headcount, salary, and turnover rate — we do not supply the assumptions — and applies the conservative low end of that range.

Question 24

Why does an enterprise seat cost more than the App Store price?

Accepted Answer

Because it is not the same thing. The App Store price buys one personal seat. An enterprise rollout adds organisation-level analytics for designated leaders, admin controls and rollout governance, guided onboarding, and support — and it is scoped per company rather than per person. Companies also buy a mix of Solo, Connect, and Team seats rather than one plan for everyone. If you only want personal seats for a handful of people, buying Solo or Connect directly is genuinely cheaper and we will tell you so.

Question 25

Do we have to replace our performance review process?

Accepted Answer

No. Vizuna sits alongside whatever review or HR system you already run. It is not a rating system, it does not feed compensation decisions, and managers never see individual scores or raw text — only aggregate team patterns. Most teams keep their existing review cycle and use Vizuna for the weeks in between.

Question 26

How does Vizuna help improve workplace performance?

Accepted Answer

Vizuna helps professionals identify patterns in communication, collaboration, and workplace behaviour through private reflection and practical insights — so growth is grounded in real interactions, not assumptions.

Question 27

Can Vizuna replace task management tools?

Accepted Answer

No. Vizuna works alongside task management tools by adding deeper workplace awareness beyond tasks, deadlines, and workflows.

Question 28

What interactions can professionals reflect on?

Accepted Answer

Professionals can reflect on meetings, team collaboration, feedback discussions, difficult conversations, and day-to-day workplace interactions.

Question 29

Is my performance data visible to others?

Accepted Answer

No. Vizuna is private by design. It does not use public rankings, visible scores, or performance comparisons of any kind.

Question 30

Who is Vizuna for?

Accepted Answer

Vizuna is for professionals who want stronger communication, better collaboration, and a clearer understanding of how they are experienced at work.

Question 31

How is Vizuna different from traditional review systems?

Accepted Answer

Vizuna focuses on ongoing reflection and real workplace interactions instead of annual reviews or formal performance cycles — so the insight is timely and the growth is continuous.

Question 32

Can managers use Vizuna privately?

Accepted Answer

Yes. Managers can use Vizuna individually without requiring company-wide adoption or IT integration.

Question 33

What insights does Vizuna provide?

Accepted Answer

Vizuna highlights patterns related to credibility, reliability, safety, and selflessness — the four dimensions that shape how your leadership is experienced.

Question 34

Is feedback anonymous?

Accepted Answer

Yes. Vizuna does not reveal who said what and does not use public rankings or visible performance comparisons.

Question 35

Who benefits most from Vizuna?

Accepted Answer

Managers, team leads, senior contributors, and professionals who want to strengthen trust, improve communication, and lead with greater consistency.

Question 36

Does it replace performance reviews?

Accepted Answer

No. Vizuna is not a performance-review system. It is designed for reflection, coaching, and trust development rather than employment evaluation.

Question 37

How does billing work?

Accepted Answer

Solo is the live personal plan. Personal users can create accounts on web or iPhone, but new personal subscriptions are started in the Vizuna iPhone app where payment is handled through the App Store. Enterprise rollouts are still handled through guided intake and contract rather than self-checkout.

Question 38

Can Leadership Analytics identify individuals?

Accepted Answer

No. All statuses are derived from aggregate, source-protected signals. Individual scores, names, and responses are never visible to leadership.

Question 39

How is Trust Drift status calculated?

Accepted Answer

It is deterministic — computed from measurable aggregate shifts in trust dimension trends over time, not AI inference. Every status change is traceable.

Question 40

Who can see Leadership Analytics?

Accepted Answer

Only the people your organisation designates — an executive sponsor, people leader, transformation lead, or senior manager. Access is configurable and restricted.

Question 41

What happens when a Watch or Warning is triggered?

Accepted Answer

Allowlisted leaders receive an in-app notification and optional email alert with dimension drivers, recommended next steps, and the ability to assign follow-up. Alerts are deduplicated.

Question 42

What if leaders game the system?

Accepted Answer

Adaptive weighting and bias dampening prevent any single input from dominating. Patterns matter more than one isolated response, which reduces the impact of obvious gaming behaviour.

Question 43

How is this different from 360 reviews?

Accepted Answer

360s are episodic (annual/semi-annual) with generic feedback. Vizuna provides ongoing trust signals with specific, actionable next steps tied to recent work. The loop stays active, so leaders can see patterns emerge over time.

Question 44

How do Trustworthiness and TEI differ from Trust Climate?

Accepted Answer

Trust Climate is the individual-focused signal for how you operate day to day. Trustworthiness (A/I/C) and TEI are aggregated, time-smoothed analytics for board reporting. TEI removes individual attribution and provides governance-grade anonymity.

Question 45

Can we customize the team measures Vizuna tracks?

Accepted Answer

The seven team measures we start with — clarity, execution reliability, psychological safety, alignment, decision clarity, sustainable pace, and healthy conflict — are deliberately broad, and most organisations use them as-is. The ability to adapt or add your own measures is on our roadmap, for organisations whose priorities go beyond the standard set.

Question 46

How does Vizuna improve team performance?

Accepted Answer

Vizuna helps organisations identify trust, communication, and collaboration gaps early through continuous behavioural insights — so leaders can act before issues affect execution.

Question 47

Can Vizuna work alongside our existing engagement platform?

Accepted Answer

Yes. Vizuna complements existing engagement, leadership, and people development workflows by adding continuous behavioural visibility between formal cycles — not replacing them.

Question 48

What makes Vizuna different from leadership analytics tools?

Accepted Answer

Traditional tools rely on periodic reporting and structured surveys. Vizuna provides continuous visibility into workplace trust, leadership alignment, and team dynamics — without turning the experience into public scoring or surveillance.

Question 49

How does Vizuna support HR and leadership development teams?

Accepted Answer

Vizuna helps HR and leadership teams understand behavioural signals across teams and cohorts while fully protecting individual privacy and source identity at every level.

Question 50

Does Vizuna support people analytics strategies?

Accepted Answer

Yes. Vizuna adds a weekly trust signal to people analytics strategies — richer information between formal data collection points, without surveillance or public scoring.

Question 51

How does Vizuna support workplace trust?

Accepted Answer

Vizuna helps organisations understand trust in workplace relationships through privacy-first diagnostics, structured reflections, and behavioural insights. The platform helps leaders and teams identify where trust is strong, where friction exists, and where action is needed.

Question 52

How is Vizuna different from a 360 feedback tool?

Accepted Answer

Traditional 360 tools are usually periodic and review-focused. Vizuna is built around ongoing workplace trust, leadership trust, and team trust signals, helping people improve collaboration and growth without turning the experience into performance scoring or monitoring.

Question 53

Can Vizuna be used across the whole organisation?

Accepted Answer

Yes. Vizuna can support individuals, teams, startups, and enterprise organisations. For larger rollouts, we provide structured implementation guidance, leadership onboarding, and support for privacy and security review.

Question 54

How does Vizuna handle privacy and data?

Accepted Answer

Vizuna is privacy-first by design. Individual reflections are protected, colleague input is anonymised and aggregated, and insights are designed to support growth rather than individual monitoring.

Question 55

Is Vizuna just another survey tool?

Accepted Answer

No. Vizuna uses short reflections tied to real collaboration moments and returns personalised guidance to participants.

Question 56

Does Vizuna replace end-of-term peer evaluations?

Accepted Answer

No. It can sit alongside summative evaluations by filling the visibility gap during the project.

Question 57

Can faculty see who submitted what?

Accepted Answer

No. Faculty and programme directors see aggregate, dimension-level signals only.

Question 58

What programmes are the best fit?

Accepted Answer

Any programme with meaningful group collaboration, including undergraduate projects, MBA cohorts, capstones, and project-heavy modules.

Question 59

Is Vizuna an engagement survey?

Accepted Answer

No. Vizuna is a weekly trust signal that helps teams act before patterns become entrenched. It is built for source-protected insight, not survey reporting.

Question 60

When should a startup start using Vizuna?

Accepted Answer

Before friction becomes expensive. One founder can begin immediately, then widen the loop when the signal is useful.

Question 61

Does the whole team need to join from day one?

Accepted Answer

No. Start with one founder, expand into key relationships, then bring in a selected team when the timing is right.

Question 62

How is the signal kept source-protected?

Accepted Answer

Vizuna protects attribution by design. The goal is to surface patterns without exposing named sources or raw reflection text.

Question 63

How is Vizuna different from coaching?

Accepted Answer

Coaching is episodic. Vizuna runs between sessions, keeping a current signal on where trust, communication, and collaboration are shifting.

Question 64

What exactly does Vizuna measure?

Accepted Answer

Vizuna measures four trust proxies: Credibility, Reliability, Safety, and Selflessness.

Vizuna FAQ

Where to go next

Pricing

Leadership Analytics

Book a demo

Get support

General & Privacy

Help Center

Pricing & Plans

For Professionals & Managers

For Students

For Educators

For Startups

Leadership Analytics & Teams

Support & Contact

Resources

Vizuna FAQ

Where to go next

Pricing

Leadership Analytics

Book a demo

Get support

General & Privacy

Is this surveillance?

How are reflections kept private?

Can individual reflections leak to HR or managers?

Who owns the data? Where is it stored?

Is my data private and secure?

What are trust proxies?

Will people actually keep using this?

How quickly will we see results?

What does a typical rollout look like?

How is Vizuna different from other development tools?

What is Trust Drift?

How do I get started?

What is Vizuna and how does it work?

How do weekly reflections work?

How is my feedback kept private?

Help Center

Is this surveillance?

Can individual reflections leak to HR or managers?

Who owns the data? Where is it stored?

What is Vizuna and how does it work?

Does it replace performance reviews?

What is Vizuna for students?

Is my feedback private?

Can I use Vizuna on my phone?

How do weekly reflections work?

How is my feedback kept private?

How do I invite my team to Vizuna?

How does Vizuna help improve team communication?

Pricing & Plans

How do I get started?

What's the difference between Solo, Connect, Team, and Enterprise?

Is there a free trial?

Can I pay monthly?

Can a company start small and expand later?

Will my employer see my data?

Do you offer volume discounts?

Is Team available right now?

Can I start with Solo and move up later?

How is this different from our annual performance review?

How do I justify the cost to finance?

Why does an enterprise seat cost more than the App Store price?

Do we have to replace our performance review process?

For Professionals & Managers

How are reflections kept private?

Will people actually keep using this?

Can I start with Solo and move up later?

How does Vizuna help improve workplace performance?

Can Vizuna replace task management tools?

What interactions can professionals reflect on?

Is my performance data visible to others?

Who is Vizuna for?

How is Vizuna different from traditional review systems?

Can managers use Vizuna privately?

What insights does Vizuna provide?

Is feedback anonymous?

Who benefits most from Vizuna?

Does it replace performance reviews?

How does billing work?

For Students

What is Vizuna for students?

How does colleague feedback work?

Is my feedback private?

Can I use Vizuna on my phone?

Is Vizuna only for group projects?

For Educators

Is Vizuna just another survey tool?

Does Vizuna replace end-of-term peer evaluations?

Can faculty see who submitted what?

What programmes are the best fit?

For Startups

Is Vizuna an engagement survey?

When should a startup start using Vizuna?

Does the whole team need to join from day one?